Contacting Jeppesen

Jeppesen
55 Inverness Drive East
Englewood, CO 80112-5498
USA

Jeppesen GmbH
Frankfurter Str. 233
63263 Neu-Isenburg
Germany

You may need to provide your customer number when contacting customer service or technical support. Jeppesen contact information is also available by clicking Help > About.

Sales/Customer Service

Internet: www.jeppesen.com

Email: captain@jeppesen.com

Western Hemisphere:

Phone: 800.621.5377 or 303.328.4274

Fax: 888.271-3730 or 303.328.4153

Eastern Hemisphere:

Phone: +49 6102 5070

Fax: +49 6102 50 7999

Technical Support

Western Hemisphere:

Phone: 800.732.2800 or 303.328.4587

Fax: 303.328.4135

Email: pctechsupport@jeppesen.com

Eastern Hemisphere:

Phone: +49 6102 50 8270

Email: fra.pctechsup@jeppesen.com

When contacting Technical Support by email, please provide the following information:

Mention that the problem is associated with JSUM.
Operating system version.
JSUM version, available by clicking Help > About.
Detailed steps for reproducing the problem.